Transportation
Specialized transportation services help people with disabilities get to appointments, work, school, and community activities when standard public transit is not accessible.
Transportation is one of the most common barriers people with disabilities face in accessing services, employment, and community life. Specialized transportation options go beyond standard public transit to serve individuals who cannot independently use buses or trains due to their disability.
Paratransit services (like East Bay Paratransit and SF Access) provide door-to-door shared rides for individuals who are unable to use fixed-route public transit due to a disability. These services must be available anywhere the regular bus or train goes and at the same hours. Regional Centers may also fund transportation to and from day programs, employment, or medical appointments. Some nonprofit organizations operate their own transportation programs or provide gas cards, ride-share vouchers, or volunteer driver programs.
Travel training is another important service that teaches individuals with disabilities how to safely and independently use public transportation. This can dramatically increase a person's independence and expand their access to employment, social activities, and services. Many Regional Centers and school transition programs offer travel training as part of their services.
Eligibility
Paratransit eligibility requires a disability that prevents the use of fixed-route transit. ADA paratransit certification involves an assessment process. Regional Center transportation is available to RC consumers as part of their IPP. Travel training is typically available to transition-age youth and adults.
Typical Timeline
ADA paratransit certification takes 2-4 weeks after application. Regional Center transportation authorization is part of the IPP process. Travel training programs typically run 4-12 weeks.
Documents You May Need
- Completed ADA paratransit application
- Documentation of disability (physician letter)
- Regional Center authorization (if applicable)
- Photo identification
What to Ask For
- How far in advance do I need to schedule rides?
- What is the service area and are there limits on trip distance?
- How are pick-up and drop-off times determined, and how long are typical waits?
- Is there a travel training program to help me learn public transit?
- What is the cost per ride and are there reduced fare programs?
Age Groups
Providers Offering This Service
Regional Center of the East Bay
Provides services and support for individuals with developmental disabilities in Alameda and Contra Costa counties.
Ability Now Bay Area
Comprehensive day services, employment, recreation, and respite programs for adults with developmental disabilities.